Home / Frequently Asked Questions

What forms of payments do you accept online?

We currently accept Visa, MasterCard, Discover and American Express for online order payments.

What are your shipping costs and delivery schedule?

Please visit our Shipping page for more information on our shipping policies.

How do I return an item?

Please visit our Refunds and Exchanges page to view our return policy.

What are your privacy and security policies?

You can view our privacy and security policies here.

How do I contact someone at Tend?

Please visit our Contact Us page to connect with a customer service representative.

Where can I find user guides for Tend products?

Please visit our User Manuals page to download the Quick Start Guides and User Manuals for all Tend products.

Where can I find additional assistance with my Tend product?

For questions about your Tend product, visit our Product Support page.